Built only for recruitment
RecDial is a recruitment phone system and nothing else. It knows clients, candidates, and contractors apart, so client development, candidate outreach, and contractor check-ins each land against the right relationship.
RecDial vs Aircall
RecDial vs Aircall: which phone system suits a recruitment agency?
RecDial is the better fit for recruitment agencies that want a phone system built only for recruitment, with AI call summaries and ATS Sync for Recruit Wizard, JobAdder, and Lovelio included on every plan from one user. Aircall is a widely used cloud phone system for customer communications, with more than 250 integrations and plans from a minimum of 3 licences.
Last updated
At a glance
RecDial and Aircall side by side.
How the two compare for a recruitment team, based on each company's published information. Aircall details come from its own Australian pricing, integrations, and recruitment pages.
Swipe sideways to compare both.
| Feature | Aircall | RecDial Built for recruitment |
|---|---|---|
| Who it is built for | ||
| Focus | An AI-powered customer communications platform for businesses, with a dedicated solution for recruitment companies | Recruitment agencies only, built around clients, candidates, and contractors |
| Recruitment context on each call | Candidate and contact details from connected tools, such as JobAdder, shown in Aircall | Knows clients, candidates, and contractors apart, and captures what each call meant for the placement |
| ATS and integrations | ||
| ATS integrations | 250+ integrations, with JobAdder, Bullhorn, OTYS, and Recruitly named on its recruitment page | ATS Sync with Recruit Wizard, JobAdder, and Lovelio |
| JobAdder | An integration made by partner AOS SAS saves call details, AI-generated insights, and SMS conversations as notes in JobAdder | Included on both plans: call notes, AI summaries, transcripts, and recording links sync to the candidate or contact |
| ATS Sync by plan | Integrations listed on every plan, with Salesforce and full API access from Professional | Included on Essentials and Professional |
| AI and calling | ||
| AI after the call | Call transcription on every plan; AI call summaries included on Professional, or with the AI Assist add-on on Essentials | A summary, action items, a call outcome, and follow-up prompts for every recorded call, on both plans |
| Call recording access | Six months in the dashboard, with longer access by request | 6 months on Essentials, 12 months on Professional |
| SMS | SMS and MMS included on every plan, with domestic rates on request | Send and receive SMS from your RecDial number, $0.13 AUD per outbound segment |
| Pricing and trial | ||
| Price in Australia | Essentials A$45 and Professional A$75 per licence per month, billed annually; Enterprise is custom priced | $39 AUD (Essentials) or $69 AUD (Professional) per user per month, excluding GST |
| Minimum team size | 3 licences on Essentials and Professional, 25 on Enterprise | 1 user on both plans |
| Included calling | See their pricing page for calling rates by plan | A shared monthly pool of domestic outbound minutes: 500 minutes per paid user on Essentials, 1,000 minutes per paid user on Professional |
| Free trial | Free trial available, see their site for terms | 14 days, no card needed, up to 5 users and 300 minutes of local calling |
RecDial prices are in AUD, per user per month, excluding GST. See RecDial pricing.
Why recruiters choose RecDial
A phone system that understands recruitment.
A general business phone system treats every caller the same. RecDial is built around the work recruiters do every day, from the first client call to the contractor check-in.
AI write-ups on every plan
Every recorded call becomes a summary, action items, and a call outcome on both Essentials and Professional, with no AI add-on to buy. How AI call summaries work.
ATS Sync on every plan
Call notes, AI summaries, transcripts, and recording links sync to Recruit Wizard, JobAdder, and Lovelio as configured, on both plans. See all integrations.
Start with one user
Essentials at $39 AUD and Professional at $69 AUD per user per month, from a single user, with every paid seat adding minutes to one shared pool. See pricing.
Choosing between them
Which one fits your agency.
Aircall is a well-established cloud phone system used by more than 24,000 companies, with a large integration marketplace and a Sydney office among its nine worldwide.
RecDial is the specialist choice. If your team spends the day on candidate and client calls and wants each one written up and logged to the ATS without extra admin, RecDial is built for exactly that.
Choose RecDial if
You are a recruitment agency on Recruit Wizard, JobAdder, or Lovelio, you want AI summaries, action items, and call outcomes on every plan, and you want to start with any team size on two simple plans priced in AUD.
Aircall may suit you if
Recruitment is one of several customer-facing teams on the same phone system, and you rely on tools from its wider marketplace or an ATS outside the ones RecDial syncs with.
Try it with your own calls
See RecDial on a live recruitment desk.
Start a free trial
Get a local number, up to 5 users, and 300 minutes of local calling for 14 days, with no card needed. Start a 14 day free trial.
Connect your ATS
Choose Recruit Wizard, JobAdder, or Lovelio when you sign up, so calls are logged from the first day.
Make real calls
Run your usual candidate and client calls, then read the summaries, action items, and outcomes on the matching records. Keep your number when you upgrade.
Comparing other options? See all comparisons, or compare RecDial plans.
Questions
Common questions.
Is RecDial a good Aircall alternative for recruiters?
Yes, for recruitment agencies that want a phone system built only for recruitment. RecDial knows clients, candidates, and contractors apart, writes up every recorded call with an AI summary, action items, and an outcome, and includes ATS Sync for Recruit Wizard, JobAdder, and Lovelio on every plan.
What is the main difference between RecDial and Aircall?
RecDial is built only for recruitment agencies, while Aircall is a widely used cloud phone system for customer communications. RecDial includes AI call summaries and ATS Sync on both of its plans; Aircall includes AI call summaries on Professional and offers them as an add-on on Essentials.
Does Aircall integrate with JobAdder?
Yes. Aircall lists a JobAdder integration, made by partner AOS SAS, that saves call details, AI-generated insights, and SMS conversations as notes in JobAdder. RecDial also integrates with JobAdder, with call notes, AI summaries, transcripts, and recording links included on both RecDial plans.
Which is cheaper, RecDial or Aircall?
On published Australian prices, RecDial starts at $39 AUD per user per month, excluding GST, from one user. Aircall's Australian pricing starts at A$45 per licence per month billed annually, with a minimum of 3 licences, and AI call summaries on its Essentials plan need the AI Assist add-on.
Which ATS does RecDial work with?
RecDial syncs with Recruit Wizard, JobAdder, and Lovelio. Call notes, AI summaries, transcripts, and recording links sync to the matching candidate or contact as configured, and ATS Sync is included on both plans.
Can I try RecDial before switching from Aircall?
Yes. The 14 day free trial includes a local number, up to 5 users, 300 minutes of local calling, and your ATS connected, with no card needed. You keep your number when you upgrade.
Try RecDial
See it with your own calls.
Start a 14 day free trial with a local number and your ATS connected, or book a walkthrough with the team.