Job briefs you can go back to
When a hiring manager runs through the role, the must-haves, and the timeline, the transcript keeps their words, not just your shorthand. Check it before you write the job ad or brief your shortlist.
Call recording and transcription
Call recording and transcription for recruiters.
RecDial records your recruitment calls, turns each one into a full transcript, and syncs it to the candidate or contact in your ATS. Go back to what was actually said on a client brief, a candidate screen, or a contractor check-in.
Why record
Every recruitment conversation, on the record.
Recruiters spend the day switching between clients, candidates, and contractors. Notes typed after the call miss detail. A recording and transcript keep the detail, so the next step is based on what was said.
Screens without the frantic typing
Stay in the conversation instead of typing notes as you go. Salary expectations, notice periods, and availability are in the transcript when you need to confirm them.
A record of what was agreed
Extensions, rates, and start dates often get settled on a quick call. A recording and transcript against the right record means nobody has to rely on memory later.
Missed the contractor on the first try? Follow up by SMS from your RecDial number.
How it works
From the call to a transcript in your ATS.
Call with context
Call from the RecDial softphone on desktop, Android, or iOS, with click-to-dial included. RecDial knows whether you are speaking with a client, candidate, or contractor, and shows relationship and role context before you connect.
Record and transcribe
With recording enabled for your organisation, the call is recorded and turned into a full transcript. The transcript also feeds a summary, action items, and an outcome. See AI call summaries.
Sync to the record
The transcript and recording, or a recording link where the ATS supports it, sync to the matching candidate or contact in Recruit Wizard, JobAdder, or Lovelio.
Plans and access
Included on every plan.
Call recording is part of every RecDial plan, alongside IVR and click-to-dial. The plans differ in how long recordings stay available in RecDial, while your ATS stays the primary record for each candidate and contact. Compare plans, see what syncs to your ATS, or browse all features.
- Essentials: 6 months of recording access in RecDial
- Professional: 12 months of recording access in RecDial
- Full transcripts synced to your connected ATS as configured
- Recordings or recording links synced, where the ATS supports them
Your settings
Recording that fits how your team works.
Recording, transcription, and AI analysis are configurable, so your organisation decides when they are on. The Acceptable Use Policy sets out the recording guidelines, and the subprocessors page lists the providers that help deliver recording and transcription.
Want to see it on your own calls? Start a 14 day free trial or talk to the team.
Questions
Common questions.
Does RecDial record and transcribe recruitment calls?
Yes. With recording enabled, RecDial records calls and produces a full transcript for each one. Call recording and transcription are included on both the Essentials and Professional plans.
How long can I access call recordings?
Recordings are available in RecDial for 6 months on Essentials and 12 months on Professional. Transcripts and recordings, or recording links where the ATS supports them, also sync to your connected ATS as configured.
Who decides when calls are recorded?
Your organisation does. Recording, transcription, and AI analysis are configurable, so each team sets RecDial up the way it works. The Acceptable Use Policy sets out the recording guidelines.
Which ATS platforms receive transcripts and recordings?
RecDial Sync works with Recruit Wizard, JobAdder, and Lovelio, bringing call notes, transcripts, and AI summaries into the matching record.
Try RecDial
See it with your own calls.
Start a 14 day free trial with a local number and your ATS connected, or book a walkthrough with the team.