Built only for recruitment
RecDial is a recruitment phone system and nothing else. It knows clients, candidates, and contractors apart, so every call lands against the right relationship and captures what it meant for the placement.
RecDial vs Dialpad
RecDial vs Dialpad: which phone system suits a recruitment agency?
RecDial is the better fit for recruitment agencies that want a phone system built only for recruitment, with AI call summaries and ATS Sync for Recruit Wizard, JobAdder, and Lovelio included on every plan from one user. Dialpad is a broad AI communications platform for sales, support, and customer experience teams across many industries, with a staffing solution and a native Bullhorn integration.
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At a glance
RecDial and Dialpad side by side.
How the two compare for a recruitment team, based on each company's published information. Dialpad details come from its own pricing, staffing, coverage, and partner marketplace pages.
Swipe sideways to compare both.
| Feature | Dialpad | RecDial Built for recruitment |
|---|---|---|
| Who it is built for | ||
| Focus | An AI platform for customer experience, with Connect, Sell, Support, and Resolve products and a dedicated staffing solution | Recruitment agencies only, built around clients, candidates, and contractors |
| Industries | Many, including professional services, healthcare, retail, insurance, legal, education, and recruiting | Recruitment only, from client development to candidate outreach and contractor check-ins |
| ATS and integrations | ||
| Recruitment integrations | Bullhorn and JobDiva listed in its partner marketplace, alongside CRM tools | ATS Sync with Recruit Wizard, JobAdder, and Lovelio |
| JobAdder | Connects through third-party automation tools such as Zapier | Direct integration on both plans: call notes, AI summaries, transcripts, and recording links sync to the candidate or contact |
| Integrations by plan | Key CRM integrations listed from the Connect Pro plan, with Bullhorn on Pro and Enterprise | ATS Sync included on Essentials and Professional |
| AI and calling | ||
| AI after the call | Real-time call transcription, voicemail transcription, and AI Recaps with call summaries and automated action items | A summary, action items, a call outcome, and follow-up prompts for every recorded call, on both plans |
| Call recording access | Call recording, with retention set by plan and extended retention available as an add-on | 6 months on Essentials, 12 months on Professional |
| SMS | SMS, MMS, and team messaging | Send and receive SMS from your RecDial number, $0.13 AUD per outbound segment |
| Numbers and calling | Local numbers in more than 50 countries, including Australia and New Zealand | Local landline and mobile numbers, with a shared pool of domestic outbound minutes in 11 countries, including Australia, New Zealand, and the United Kingdom |
| Pricing and trial | ||
| Pricing | Tiered per-user pricing across Connect, Sell, and Support, shown in several currencies including AUD, with prices that vary by region | $39 AUD (Essentials) or $69 AUD (Professional) per user per month, excluding GST |
| Included calling | See their pricing page for calling by plan and region | 500 minutes per paid user on Essentials, 1,000 minutes per paid user on Professional, pooled across the account |
| Free trial | Free trial available, see their site for terms | 14 days, no card needed, up to 5 users and 300 minutes of local calling |
RecDial prices are in AUD, per user per month, excluding GST. See RecDial pricing.
Why recruiters choose RecDial
A phone system that understands recruitment.
A platform built for every industry has to serve every kind of caller. RecDial is built around the work recruiters do every day, from the first client call to the contractor check-in.
Write-ups made for recruiters
Every recorded call becomes a summary, action items, a call outcome, and follow-up prompts, on both Essentials and Professional. How AI call summaries work.
ATS Sync on every plan
Call notes, AI summaries, transcripts, and recording links sync to Recruit Wizard, JobAdder, and Lovelio as configured, with no higher tier needed to unlock the integration. See all integrations.
Two simple AUD plans
Essentials at $39 AUD and Professional at $69 AUD per user per month, from a single user, with every paid seat adding minutes to one shared pool. See pricing.
Choosing between them
Which one fits your agency.
Dialpad is a broad AI communications platform, with contact centre, sales, and AI agent products alongside its business phone system, local numbers in more than 50 countries, and a native Bullhorn integration.
RecDial is the specialist choice. If your team spends the day on candidate and client calls and wants each one written up and logged to the ATS without extra admin, RecDial is built for exactly that.
Choose RecDial if
You are a recruitment agency on Recruit Wizard, JobAdder, or Lovelio, you want AI summaries, action items, and call outcomes synced to your ATS on every plan, and you want two simple plans priced in AUD.
Dialpad may suit you if
Your agency runs Bullhorn or JobDiva, or recruitment is one of several teams, such as sales or customer support, that need a contact centre on the same platform.
Try it with your own calls
See RecDial on a live recruitment desk.
Start a free trial
Get a local number, up to 5 users, and 300 minutes of local calling for 14 days, with no card needed. Start a 14 day free trial.
Connect your ATS
Choose Recruit Wizard, JobAdder, or Lovelio when you sign up, so calls are logged from the first day.
Make real calls
Run your usual candidate and client calls, then read the summaries, action items, and outcomes on the matching records. Keep your number when you upgrade.
Comparing other options? See all comparisons, or compare RecDial plans.
Questions
Common questions.
Is RecDial a good Dialpad alternative for recruiters?
Yes, for recruitment agencies that want a phone system built only for recruitment. RecDial knows clients, candidates, and contractors apart, writes up every recorded call with an AI summary, action items, and an outcome, and includes ATS Sync for Recruit Wizard, JobAdder, and Lovelio on every plan.
What is the main difference between RecDial and Dialpad?
RecDial is built only for recruitment agencies, while Dialpad is a broad AI communications platform with business phone, sales, contact centre, and AI agent products for many industries. RecDial includes ATS Sync and AI call summaries on both of its plans.
Does Dialpad integrate with JobAdder?
Dialpad lists Bullhorn and JobDiva as recruiting integrations in its partner marketplace, and third-party tools such as Zapier can connect Dialpad with JobAdder. RecDial integrates with JobAdder directly, syncing call notes, AI summaries, transcripts, and recording links on both plans.
Which is cheaper, RecDial or Dialpad?
RecDial is $39 AUD per user per month on Essentials and $69 AUD on Professional, excluding GST, with AI summaries, ATS Sync, and a shared minute pool included. Dialpad's per-user pricing is tiered across several products and varies by region, with key CRM integrations listed from its Connect Pro plan.
Do RecDial and Dialpad both have AI call summaries?
Yes. Dialpad's AI Recaps give call summaries and automated action items. RecDial gives a summary, action items, a call outcome, and follow-up prompts for every recorded call, and syncs them to Recruit Wizard, JobAdder, and Lovelio on both plans.
Can I try RecDial before switching from Dialpad?
Yes. The 14 day free trial includes a local number, up to 5 users, 300 minutes of local calling, and your ATS connected, with no card needed. You keep your number when you upgrade.
Try RecDial
See it with your own calls.
Start a 14 day free trial with a local number and your ATS connected, or book a walkthrough with the team.